Matchlab is an expanding collection of brands focused on creating, owning, and managing a variety of platforms. Together, we empower these platforms to scale, driven by our mission to foster life-changing connections and build meaningful relationships.
Since 2019, we've connected millions and millions of people. Our growth is fueled by a shared foundation of cutting-edge technology, exceptional talent, and extensive experience.
With our latest technology designed to combat fake, scam, and spam accounts, you can trust that you’re talking to genuine people. Our support and safety tools help you present your true, most confident self, allowing you to find the relationships that truly matter.
The Matchlab team is a vibrant mix of intellectuals, high achievers, dedicated workers, and innovative thinkers. If you believe in our mission and thrive in a collaborative and driven environment, we want you on our team!
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Last Updated on 18th August 2021
Welcome to the MatchLab Privacy Policy. We respect your privacy and are committed to protecting it through our compliance with this policy.
The MatchLab Service consists of Apps and a Website (collectively, the “Service”). This policy describes the types of information we may collect from you or that you may provide when you use the Service and our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy also describes how we might use your information to contact you and what options you have regarding the personal information you provide us.
This policy applies to the Service the Company provides. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Service. By accessing or using this Service, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Service after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
You choose to give us certain information when using our services. This includes:
In addition to the information you provide us directly, we receive information about you from others, including other users and social media.
Other users may provide information about you as they use our services. For instance, we may collect information about you from other users if they contact us about you.
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
The technologies we use for this automatic data collection may include:
Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) have a “Do Not Track” (“DNT”) feature that tells a website that a user does not want to have his or her online activity tracked. If a website that responds to a DNT signal receives a DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many businesses, including our Company, do not currently respond to DNT signals.
We use your personal information to create the best possible experience for you. This includes using your information to:
We also use it for business purposes, like:
In exceptional circumstances, we might share your information without your permission if we reasonably believe you might be breaking the law and such disclosure is allowed under relevant law.
To process your information as described above, we rely on the following legal bases:
We may disclose personal information that we collect, or you provide as described in this privacy policy:
We may also disclose your personal information:
We may disclose aggregated information about our users and information that does not identify any individual without restriction.
You share information with other users when you voluntarily disclose information on the service (including your public profile). Please be careful with your information and make sure that the content you share is material that you’re comfortable being publicly viewable since neither you nor we can control what others do with your information once you share it.
If you choose to limit the audience for all or part of your profile or for certain content or information about you, then it will be visible according to your settings.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Service, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Service. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Service. If you believe that your account or information is no longer secure, please notify us immediately here.
It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting this privacy policy to check for any changes. If we make material changes to how we treat our users' personal information, we will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification.
Our Service is not intended for children under 18 years of age. No one under age 18 may provide any personal information to or on the Service. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Service or on or through any of its features/register on the Service, make any purchases through the Service, use any of the interactive or public comment features of this Service or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at support@matchlab.me.
You can review and change your personal information by logging into the Service and visiting your Account profile page. You may also send us an email at support@matchlab.me to request access to, correct or delete any personal information that you have provided to us. We cannot delete all your personal information except by also deleting your user account; if you wish to delete your account, you may do so directly through the service in your account profile page. You can stop all information collection by an app by uninstalling it using the standard uninstall process for your device.
We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. Additionally, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. If you wish to receive information relating to another user, such as a copy of any messages you received from him or her through our service, the other user will have to contact our Customer Support Team to provide their written consent before the information is released.
Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore. For instance, we cannot provide our service if we do not have your date of birth.
If you have feedback, comments, requests for technical support, and other communications relating to the Service, do not hesitate to contact us at hello@matchlab.me.
Contact Address:
Company Alphascale Media GMBH
Via Pobiette 11,
Manno
6928
Switzerland
Email: hello@matchlab.me
